lj99 Responsible Gaming Program

Play Smart. Stay in Control.

At lj99, the fun never comes at the cost of your well-being. Our responsible gaming program gives every Filipino player the tools, information, and support needed to keep gaming a safe and enjoyable experience.

21+
Minimum Age Required
24/7
Support Available
5+
Player Protection Tools
PAGCOR
Authorized & Regulated
21+

Online Gaming Is Strictly for Adults Aged 21 and Above

Under PAGCOR regulations and Philippine law, all players on lj99 must be at least 21 years of age. We enforce this requirement through mandatory age verification during the KYC process. If you are below 21, you must not register or use the lj99 platform. Sumugal nang may responsibilidad.

Our Commitment

Gaming Should Always Be Fun — Not a Problem

For most players here in the Philippines, lj99 is a place to unwind — to enjoy a quick game of Bingo during merienda, or to try their luck on slots after a long day's work in Makati or Cebu. And that is exactly what lj99 is designed to be: entertainment.

But lj99 also knows that for a small number of people, gambling can stop being fun and start causing problems. That's why we take responsible gaming seriously — not because we have to, but because every Filipino player who comes to lj99 deserves to do so safely.

Our responsible gaming program is built around giving players genuine control: control over how much they spend, how long they play, and when they take a break. Whether you need a simple deposit limit or a full self-exclusion, lj99 makes it easy to stay in control on your own terms.

Remember: only bet what you can afford to lose. Online gaming is not a source of income. Treat it as entertainment, and you'll always enjoy it more.

🤝 The lj99 Responsible Gaming Pledge

We verify player age — no exceptions
We offer free self-exclusion tools
We never target at-risk players with bonuses
We display game odds transparently
We provide 24/7 support access
We comply fully with PAGCOR guidelines
We train staff to recognize problem gambling
We process self-exclusion requests immediately

lj99 is committed to being the most responsible online gaming platform in the Philippines.

Player Tools

Stay in Control — lj99's Built-in Safety Features

Every lj99 account comes with a full suite of responsible gaming tools, all available for free from your account dashboard. Here's what you have access to, right now.

Instant
Deposit Limits

Set a daily, weekly, or monthly cap on how much you can deposit to your lj99 account. Once you set a limit, decreasing it takes effect immediately. Increasing it requires a mandatory 24-hour cooling-off period — giving you time to reconsider.

Available in Account Settings
Loss Limits

Cap the amount you can lose over a chosen period — daily, weekly, or monthly. When your loss limit is reached, lj99 will automatically stop you from placing further bets for the remainder of that period. No exceptions, no overrides.

Available in Account Settings
Session
Time Limits & Session Reminders

Set a maximum session duration or receive on-screen pop-up reminders at regular intervals — every 30, 60, or 90 minutes. The reminder shows you a summary of your session: how long you have played and your net wins or losses so far.

Available in Account Settings
Cooling-Off Period

Take a short break from lj99 for a defined period — 1 day, 3 days, 7 days, or 30 days. During a cooling-off period your account is suspended and you cannot deposit, play, or access games. The break takes effect the moment you request it.

Via Support or Dashboard
Important
Self-Exclusion

If you feel your gaming has become a problem, request a self-exclusion from lj99. You can choose a minimum period of 30 days, up to permanent self-exclusion. Self-exclusion is processed immediately and cannot be reversed during the exclusion period. Your remaining balance will be returned to you.

Contact Support to Activate
Account Activity History

Your complete account history — including every deposit, withdrawal, wager, and win — is visible in your lj99 dashboard at all times. Reviewing your activity regularly is one of the simplest ways to stay aware of your gaming habits and keep things under control.

Available in Dashboard
Know the Signs

Is Gaming Becoming a Problem for You?

Problem gambling can affect anyone — from first-time players in Quezon City to experienced bettors in Davao. The key is recognizing the warning signs early, before small issues become bigger ones.

The following self-check questions are designed to help you reflect honestly on your gaming behavior. If you answer "yes" to three or more of these questions, we strongly encourage you to use one of lj99's responsible gaming tools or to reach out for support.

There's no shame in asking for help — walang hiya sa paghingi ng tulong. lj99's support team handles all responsible gaming requests with complete confidentiality and without judgment.

🔎 Self-Assessment Checklist
1 Do you find yourself spending more money on gaming than you originally planned, or more than you can comfortably afford?
2 Have you tried to win back money you have lost ("chasing losses") by placing more bets?
3 Do you feel restless, irritable, or anxious when you try to reduce or stop your gaming activity?
4 Have you borrowed money, sold possessions, or failed to pay bills in order to fund your gaming?
5 Has your gaming caused problems in your relationships with family, friends, or colleagues — or affected your work or studies?
6 Do you think about gambling frequently throughout the day, even when you are not actively playing?
7 Have you hidden your gaming activity or the amount you spend on gaming from people close to you?
If you answered "yes" to three or more of the above: Please consider activating a self-exclusion or cooling-off period on lj99, or contact our 24/7 support team to discuss the options available to you. Seeking help early makes a real difference.
External Support

Support Resources for Filipino Players

lj99 is not the only source of support. Here are resources specifically available to players in the Philippines who may need additional help.

Official
PAGCOR Responsible Gaming

The Philippine Amusement and Gaming Corporation (PAGCOR) provides official responsible gaming guidelines and support channels for all players on PAGCOR-authorized platforms including lj99. Contact PAGCOR through their official government website.

National Center for Mental Health

The NCMH Crisis Hotline is available 24/7 for Filipinos experiencing emotional distress, including issues related to compulsive gambling. The hotline is free and confidential. Dial 1553 from any Philippine landline.

Free
Gamblers Anonymous Philippines

Gamblers Anonymous (GA) operates peer support groups across Metro Manila and other major Philippine cities including Cebu and Davao. GA meetings are free, anonymous, and open to anyone who believes they have a gambling problem.

lj99 Responsible Gaming Support

Our in-house responsible gaming support team is available 24/7 via live chat in your lj99 account dashboard. All requests — including self-exclusion, deposit limit reductions, and account closure — are handled immediately and with full confidentiality.

Child Protection

Keeping Minors Off lj99

lj99 takes the protection of minors extremely seriously. No person under 21 years of age is permitted to register, play, or make any transaction on the lj99 platform. This is both a legal requirement under PAGCOR regulations and a core commitment of lj99's responsible gaming program.

Every lj99 account must complete mandatory age verification as part of the KYC process before deposits or gameplay are permitted. We verify the age of each player against government-issued Philippine identification documents.

If you are a parent or guardian and you are concerned that a minor in your household may have accessed the lj99 platform, please contact our support team immediately via live chat. We will investigate and take appropriate action, including account closure and return of funds.

Tips for parents: Keep your lj99 account credentials strictly private. Use device parental controls on shared devices. Have open conversations with young family members about the risks of gambling. If your device is shared, always log out of lj99 completely after each session.

If lj99 discovers that an account belongs to a person under 21 years of age, we immediately suspend the account, conduct an investigation, and close it permanently. Any deposits made will be returned to the payment source in accordance with PAGCOR regulations. The matter may also be reported to relevant authorities.

lj99 does not offer device-level parental controls, but we strongly recommend using the parental control features built into Android, iOS, and Windows devices on any shared device. At the lj99 account level, you can set strong account passwords and enable account security features from your dashboard settings.

The first step is reaching out — and we're proud of you for considering it. Contact lj99's 24/7 support team via live chat in your dashboard and request a self-exclusion. It takes effect immediately. You can also call the NCMH Crisis Hotline at 1553 or look up local Gamblers Anonymous meetings. You do not have to handle this alone.

No. Once a self-exclusion is activated on lj99, it cannot be reversed or overridden during the agreed exclusion period — whether that's 30 days, 6 months, or permanent. This is by design: the purpose of self-exclusion is to provide a guaranteed break from gaming. If you chose a fixed-term exclusion, you may contact support after the exclusion period expires to discuss reactivation.

Any remaining verified account balance at the time of self-exclusion will be returned to your registered payment method (GCash, Maya, BPI, BDO, etc.) as quickly as possible, subject to standard KYC verification requirements. lj99 will not retain your funds as a result of self-exclusion.
Play Better

Tips for Keeping Your lj99 Experience Healthy

Set a Budget Before You Play

Decide on a fixed amount you are comfortable losing before you open any game. Treat it like a merienda budget — once it's gone, it's gone.

Key Tip
Never Chase Losses

Trying to win back what you have lost is the fastest road to bigger losses. Accept a loss as the cost of entertainment and step away.

Take Regular Breaks

Continuous play over long periods can cloud your judgment. Stand up, drink some water, and reset. lj99's session reminders make this easy.

Smart
Play for Fun, Not Income

lj99 is entertainment — not a financial strategy. If you find yourself counting on wins to pay bills, it's time to use our responsible gaming tools.

🛡️ Need Help? lj99 Is Here for You — 24/7

Our responsible gaming support team is always available. If you need to set limits, take a break, or self-exclude, we'll help you do it right away — no questions asked, no judgment.

Access Your lj99 Account Visit the FAQ